Top 6 Reasons Why Food Trucks Need a Paging System

Are you thinking about installing a food truck pager system? Streamlining operations and enhancing overall customer experience are becoming increasingly important as competition in the market starts to swell.

If your staff is yelling out your customers' names or order numbers all day, and you want a change, we have a solution for you! So, what is a food truck pager system, how does it work, and why should you get one? Read on to discover more about what you have to gain from this invention. Let’s jump right in! 

          1. The orders come rolling in

A customer places their order at your food truck and gets given a pager device. Each device links to the specific order placed.

          2. The pager gets activated

The staff member activates the customer’s pager by assigning it to the order number. Typically, this is completed through a central transmitter within the truck.

          3. The customer waits

While waiting for their order to be ready, the customer can walk around, relax, or get involved in other nearby activities instead of being tied to a specific waiting area. During this time, kitchen staff prepare the order without having to worry about shouting out order numbers or names.

          4. The customer is notified

When the order is ready, your staff will note the pager number on the receipt, type it into the transmitter, and hit the call button. This sends a signal from the transmitter to the specific pager. This will then vibrate, flash, or beep to alert the customer that their food is ready.

          5. The pager is returned

The customer picks up their food and returns the pager to the staff member. The number stays the same for the next customer.

Fast delivery is one of the most attractive benefits of food truck pager systems. After all, nobody likes waiting around when they are tired and hungry. With pagers in place, staff members can instantly notify customers when their food is ready, and while they wait for the customer to return with the pager, they can start preparing the next order to stay ahead of the game.

This is a highly attractive feature to customers who are in a rush or simply want the convenience of fast food at that moment. By delivering efficiently, you can make a good impression on hungry customers and boost your reputation. If you play your cards right, your customers may even transform into a loyal repeat audience base!

Don’t ignore the fact that customers love pagers! Customers know that when they are given a pager, they are free to explore the area to their pleasing instead of having to stand in a crowded waiting area.

This gives them a chance to relax, knowing that they don’t have to rely on hearing their shouted order number. It also deters boredom by enabling them to do anything they want within a mile of the food truck. Instead of solely focusing on whether the next order will be theirs, they can enjoy the surroundings.

Want to hit a golden 5/5 stars? Installing a paging system on your food truck can lead to better customer reviews on trusted sites like Google and Yelp. The more relaxed waiting time and streamlined productivity can offer your customers a positive experience of your food truck that they've been waiting for.

By enabling your staff to focus on preparing food rather than managing lines, pagers have the power to slash their stress and create more sales and positive interactions with customers.

There's just no avoiding it: the Pager Genius system can improve the overall customer experience, setting your truck apart from others in the area and creating loyal repeat customers.

The Pager Genius system doesn’t require access to the internet or phone lines to operate, which means there are zero monthly fees. After you’ve bought and set up the system, which has free shipping and comes ready to use in the box, you won’t have to worry about additional fees.

This frees you up to focus on increasing your profits and creating loyal customers. What's more, Wi-Fi outages or phone-line disruptions won’t disrupt the flow of orders, leaving your employees to focus on providing a streamlined service.

Whatever your POS system, Pager Genius will be able to work with it. After customers place their food orders with your staff, they will grab a page and type the digital number into the POS system.

This can be done using a digital bot in your POS system that reads the pager number - or you can manually enter it into the special notes area, whichever you prefer. This POS system compatibility ensures that regardless of the technology you use or plan to use, Pager Genius will operate seamlessly with it, offering you flexibility in dynamic environments.

Now that you know the benefits of pager systems for food trucks, perhaps it's worth going over the challenges you may face if you fail to implement one. Your business may face:

* Long Wait Times

Food trucks that don’t use pager systems can suffer from inefficient order management. After all, customers are forced to wait around the truck for their food instead of being free to walk up to a mile away. This can lead to frustration and boredom, potentially putting customers off ordering from your truck again.

* Crowded Waiting Areas

Many customers ordering food at once can cause problems for trucks without a pager system. After all, customers are forced to wait near the truck to hear their names called, which can cause congestion in the area, sparking chaos and a less-than-comfortable environment.

* Order Confusion

When employees have to manage orders manually, they may likely make mix-ups and errors, leaving customers with the wrong food or a completely lost order. You'll want to avoid this as it may reduce the overall experience of the truck and drive down customer satisfaction. Furthermore, this issue may also elevate staff stress levels and distract them from preparing food accurately. If you're struggling with employee retention, this is certainly something to consider.

We hope you’re now familiar with food truck pager systems and the wide range of benefits
they offer your business.

A truck pager system like ours can transform your business and generate a streamlined,
pleasant experience for employees and customers. By installing a pager system, you can showcase a sense of professionalism that your competitors may lack. Plus, customers are more likely to leave with a positive impression!

If you have any questions about our paging systems for sale, please get in touch. Our pagers feature free logos with your company front and center. We also offer free shipping on every order and zero sales tax (outside of California). Page Smart With Pager Genius! For any further insights from our experts, be sure to check out our blogs on pagers from around the industry.