Blogs from Around the Industry

  • Role of Technology in Amplifying Customer Services

    Undoubtedly, technology has always been the prime mover behind the progress of this human civilization. Thankfully, you don't have to re-invent the wheel for branding the unparalleled power of it. Similarly, the role of technology in amplifying customer service is...

  • 7 Ways Managers Can Keep Employees Engaged

    Original Article - https://www.ama.org/partners/content/Pages/7-ways-keep-employees-engaged.aspx When employees are fully engaged and immersed in their work, they can achieve astounding results. Read more about a manager’s role in employee engagement.  Engaged employees are easy to recognize. Distinctively energized with confidence, positivity, and an...

  • LOCATING THE BEST VENDORS FOR YOUR FRANCHISE

    Contact us for information on how we can set up all of your franchises with our products and get special pricing and customer service that can't be beat. Partnering franchisees with the right vendor is a winning proposition for everyone.By...

  • Your Customer Service DNA

    Keep checking back at PagerGenius.com for customer service blogs and other tidbits about keeping your business moving forward with technology.  Your Customer Service DNA (www.hyken.com) Some people are just naturally good at providing great customer service. They are people pleasers....

  • SOCIAL MEDIA REPUTATION MONITORING AND ITS ROLE AS AN ORGANIZATIONAL DIFFERENTIATOR

    Interactions between brands and consumers are changing across virtually every industry, making it more important than ever that your organization strives to encourage consistency within every moment of the customer journey