Blogs from Around the Industry
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Good customer service is the result of the right attention to strategy, business processes, technology, and people management. This seven-part series focuses on customer service technology and explains the what, why, how, and when of the technology. Let’s start at...
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Undoubtedly, technology has always been the prime mover behind the progress of this human civilization. Thankfully, you don't have to re-invent the wheel for branding the unparalleled power of it. Similarly, the role of technology in amplifying customer service is...
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Original Article - https://www.ama.org/partners/content/Pages/7-ways-keep-employees-engaged.aspx When employees are fully engaged and immersed in their work, they can achieve astounding results. Read more about a manager’s role in employee engagement. Engaged employees are easy to recognize. Distinctively energized with confidence, positivity, and an...
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Contact us for information on how we can set up all of your franchises with our products and get special pricing and customer service that can't be beat. Partnering franchisees with the right vendor is a winning proposition for everyone.By...
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Keep checking back at PagerGenius.com for customer service blogs and other tidbits about keeping your business moving forward with technology. Your Customer Service DNA (www.hyken.com) Some people are just naturally good at providing great customer service. They are people pleasers....