FREQUENTLY ASKED QUESTIONS
How fast will my order ship?
All in-stock items ship the same business day if ordered by 4 p.m. Eastern Standard Time. All orders placed over the weekends and holidays will ship the following business day. You will typically receive your order 3-4 days after purchase. Your order will ship out from Southern California. Your paging system will be set up and ready to use right out of the shipping box.Your paging system will be set-up and ready to use right out of the shipping box.
How can I order Pager Genius equipment or receive a quote?
You can order directly from our website www.pagergenius.comYou can also call us at 1-800-289-3823 or email us info@pagergenius.com
Do you work with purchase orders?
We do work with and accept purchase orders.
Do you offer overnight shipping services?
We offer overnight shipping to our customers for an additional fee. To get a shipping quote on overnight shipping, give us a phone call at 1-800-289-3823 or email info@pagergenius.com.
Do you have your items in stock?
All Pager Genius items are in stock and ready to ship the same day or next after payment.
How soon can I use the Pager Genius system after I receive it?
Your paging system will be set up and ready to use as soon as you receive it from us. Ready to use as soon as you open up the shipping box!
Do I need to pay sales tax on my order?
Sales tax only applies to orders shipped inside the State of California. Any orders shipped outside California are tax-free.
Do you rent the Pager Genius System?
We do rent our pagers out for special events. Please call us directly to get a quote or email info@pagergenius.com
What is the frequency of the paging system?
There are two different frequencies you can use they are 433.92 MHZ or 315 MHZ. These frequencies will not interfere with any existing equipment you currently operate.
What is Pager Genius's warranty on the equipment?
Our equipment offers a full one year warranty from the date of delivery.
Is all equipment needed included in the sales price?
Everything is included, including pagers, charging bases, and power supply.
How many plugs or power outlets will I need?
You will need one for the transmitter and one for each charging base. One charging base can charge up to 15 pagers. For orders of 30 or more pagers, we include one power plug that will charge four charging bases.
Can my pagers just light-up and vibrate only?
Pager Genius pagers can light up and vibrate, or they can light up, shake, and beep. We will set them up the way you would like them before shipping them out. You can change these settings in the future on your own easily.
Can all the pagers go off at the same time?
The Pager Genius system can have all the pagers go off at one time if needed. Our system can do group paging as well.
How many pagers can one Pager Genius support?
One transmitter can support up to 999 pagers. If you need a quote for more than 60 pagers, contact us at 1-800-289-3823 or email info@pagergenius.com
What is the range of the Pager Genius System?
The line of sight range is 3/4 mile, but every environment is different. It depends on how many walls are between you and the person you are trying to page. We offer the best range in the industry, so we are sure it will work in your environment. We have a risk-free 100% 30-day money-back guarantee with no restocking fee.
How does the Pager Genius system operate?
The Pager Genius system is super easy to use. For example, you give your customer pager number #1, and when you are ready to contact the customer, all you would do is press the number #1 and enter on the transmitter to complete the page.Our system does not connect to the internet or phone lines, so there are no monthly fees.
Does Pager Genius offer range extenders for very large areas?
We do offer range extenders for our systems. You can use Pager Genius range extenders to cover vast amounts of space and buildings.
How many transmitters can I use to page the same group of pagers?
You can use as many transmitters as you like to page the same group of pagers. Please call us directly, or email us at info@pagergenius.com to customize your order.
Will two or more Pager Genius systems operate in the same space?
Multiple Pager Genius systems can operate in the same building without interfering with each other. Each Pager Genius system is on its own unique frequency. Pager Genius systems are used in food halls where up to ten Pager Genius systems work under the same roof.